Attorney Brian White | January 1, 2026 | Personal Injury

After a car crash or slip and fall accident in Houston, you may be wondering how often you should hear from your personal injury attorney in Houston. The short answer is that you should expect regular updates from your attorney. 

Most law firms reach out to clients at least once every two weeks. Some contact clients weekly, especially during active phases of a case. The exact frequency depends on the stage of your claim and whether there are any new developments to report.

What the Rules Say About Lawyer Communication

Attorneys have a professional duty to keep their clients informed. The American Bar Association’s Model Rules of Professional Conduct require lawyers to keep clients reasonably informed about the status of their cases. The rule also states that attorneys must promptly comply with reasonable requests for information.

This means your lawyer cannot ignore you for weeks at a time. They must respond to your calls and emails within a reasonable period. If your attorney cannot speak with you right away, a paralegal or case manager should return your message. You should never feel that you are bothering your legal team by requesting an update.

Why Communication Frequency Changes During Your Case

Personal injury cases go through multiple stages, and how often you hear from your attorney will depend on where your claim stands in the process.

Initial Investigation: Frequent Communication

During the early stages of your case, communication is usually frequent. Your lawyer needs detailed information to begin building a strong claim. This may include medical records, accident photos, and information about how your injuries affect your daily life. Close collaboration during this phase helps your legal team move the case forward efficiently.

Medical Treatment and Waiting Period: Fewer Updates

After the investigation is complete, communication may slow down. Your attorney may be waiting for you to reach maximum medical improvement (MMI), meaning your condition has stabilized. Until then, it’s difficult to accurately calculate the full value of your damages, which can result in fewer updates during this stage.

Settlement Negotiations: Increased Contact

Once settlement negotiations begin, communication becomes more frequent again. Your lawyer will review any offers from the insurance company with you and explain your options. No settlement can be accepted without your approval, and you always have the final decision on whether to accept an offer or continue pursuing compensation.

Litigation: Ongoing but Strategic Communication

If your case moves into litigation, communication remains ongoing but may feel less frequent at times. Much of the work happens behind the scenes as your attorney files motions, conducts discovery, and prepares for court. You can expect updates when important deadlines arise, decisions need to be made, or court appearances are scheduled. Your lawyer should always be available to answer questions and keep you informed about major developments.

When to Reach Out to Your Lawyer

You don’t need to wait for your attorney to contact you. Reach out anytime you have important updates or questions about your case. Certain situations should always prompt a call.

• Changes in your medical condition: New symptoms, additional treatment, or worsening injuries can affect your claim’s value.
• New accident details: Recalled information, such as a witness’s name or statements made at the scene, may strengthen your case.
• Contact from the insurance company: If an insurer reaches out directly, do not respond without your lawyer. Recorded statements can be used against you.

Staying proactive helps your attorney protect your rights and pursue full compensation.

What to Do If Communication Breaks Down

If you are unhappy with how often you hear from your attorney, speak up. Your lawyer may not realize there is a problem. A simple conversation can often resolve the issue. Express your concerns calmly and explain what you need going forward.

If things do not improve, you have options. You can file a complaint with your state bar association. You also have the right to hire a different attorney at any point in your case. Your peace of mind matters, and you should work with someone who values open communication.

Contact Attorney Brian White Personal Injury Lawyers for a Free Consultation 

Clear and consistent communication is a key part of any successful personal injury case. While the frequency of updates may change as your claim moves through different stages, you should always feel informed, supported, and comfortable reaching out to your legal team. 

If you’ve been injured in Houston and want a personal injury lawyer who prioritizes communication and client care, Attorney Brian White Personal Injury Lawyers is here to help. Contact our firm today at (713) 500-5000 for a free consultation and learn how we can guide you through every step of the legal process with clarity and confidence.

Attorney Brian White Personal Injury Lawyers – Houston, TX
3120 Southwest Freeway, Suite 350, Houston, TX 77098

Attorney Brian White Personal Injury Lawyers – East Fwy, Houston, TX
11811 East Fwy, Suite 630-06, Houston, TX 77029

Attorney Brian White Personal Injury Lawyers – South Loop, Houston, TX
2600 S Loop W, Suite 293, Houston, TX 77054

Attorney Brian White Personal Injury Lawyers – Katy Freeway, Houston, TX
11511 Katy Fwy Suite 515, Houston, TX 77079

Attorney Brian White Personal Injury Lawyers – Clear Lake, Houston, TX
1300 Bay Area Blvd Suite B268, Houston, TX 77058

Attorney Brian White Personal Injury Lawyers – The Woodlands, TX
1776 Woodstead Ct ste 203, The Woodlands, TX 77380

---

About the Author Brian White

Brian White earned his J.D. from South Texas College of Law in Houston and is licensed to practice in Texas. He is a Board-Certified Personal Injury Trial Lawyer.

Dedicated to giving back, he actively supports local charities and community initiatives.

Client testimonials highlight Brian’s compassion, open communication, and dedication to achieving the best outcomes for those he represents.

Avvo / Justia / Linkedin / Facebook / Youtube / Instagram / Yelp /